Patient Care Secretary at Topeka

Job Description

Iowa Hospice is currently seeking a Patient Care Secretary to support our Topeka, KS office!

 

SUMMARY

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Patient Care Manager and who is generally responsible for the accomplishment of all patient care related clerical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following; however other duties may be assigned:

• Screen all telephone calls for the Patient Care Manager. Facilitate communication between patients/families and other team members.
• Take and keep daily schedule for all team members.
• Attend weekly team meetings. Follow through on assignments given by the Patient Care Manager.
• Establish, maintain and close patient charts in an orderly fashion. This includes the mailing of and follow-up on all required documentation such as Plans-of-Care, Attending Physician Authorization Forms, Medical Information Request form, etc.
• Provide back-up documentation to Billing Department routinely and as requested.
• Order D.M.E. and maintains records of dates ordered, picked-up and billed.
• Do all patient care data entry in MISYS.
• Communicate with staff and outside agencies as directed by the Patient Care Manager.
• Order office supplies used by team, in conjunction with other Patient Care Secretaries.
• Order, maintain and assemble patient care forms and packets.
• Sort and process all patient care mail in conjunction with other Patient Care Secretaries.
• In sites with more than one Patient Care Secretary, they will cover for each other for lunch, for team meetings, and other short intervals of absence.
• Other duties as assigned.
• Participate in the QAPI hospice performance improvement program

Job Requirements

EDUCATION AND EXPERIENCE, SKILLS, CERTIFICATES, LICENSES, AND/OR REGISTRATIONS:

• Education: High School Graduate or General Education Degree (GED)
• Experience and Skills: Prior secretarial work experience preferred. Computer literacy; comfortable with using word, excel, multi-line telephonic systems, voice-mail, able to operate common office products, fax machine, copier.
• Certificates/licenses/and/or Registrations, etc..:
• Other Requirements: Good typing skills, Ability to multi-task, good verbal communication skills. TB test, meets new hire and State requirements for position.

WORK ENVIRONMENT: 

Office environment can be stressful and chaotic at times, with deadlines and significant face-to-face and telephone interruptions. Must be patient and not easily upset.

E.O.E

M/F/D/V

Country: USA, State: Kansas, City: Topeka, Company: Harden Healthcare.