Customer Service Teammate at Olathe

Job Description

Perform routine duties as they relate to providing excellent customer service. Utilizes the stores electronic cataloging and paper cataloging systems to serve retail and professional customer base. Pulls items from stock, enters billing and credit invoices on the computer system. ESSENTIAL DUTIES: -Greets the customer within 20 feet or 20 seconds of entering the store. Answers customer phone calls and serves in-store customers thru use of electronic and paper cataloging system to identify, source, and invoice needed parts. -Special orders or sources non-stock products as requested by customer. -Re-stocks and maintains store displays both in retail display area and in store stock room. -Works on inventory control, including stock adjustments and daily warehouse returns. -Receives parts shipments and checks for discrepancies. -Maintains work area in a neat and orderly manner. -Observes company work, safety, and dress code rules. -Assists in annual physical inventory. -Attends training and store meetings both in store and off site as requested by store manager. -Assists store manager and sales teammates as requested. EDUCATION: -A High School Diploma/GED CARQUEST IS AN EQUAL OPPORTUNITY EMPLOYER

Job Requirements

 
Country: USA, State: Kansas, City: Olathe, Company: CARQUEST Auto Parts.