Cox Business Project Manager II - Order Management at Wichita

Job Description

Position Details
Cox Business Project Manager II - Order Management

Responsible for the direction, coordination, execution, control and completion of project management functions associated with Large, Moderately Complex Retail Cox Business customers. This includes scope of work review, risk assessment & management, project planning, estimating, tracking, reporting, management, internal & external customer communications, procurement, personnel management, quality control and compliance assurance.

Work requires a great deal of planning and independent discretion to ensure the Large, Moderately Complex Projects are completed in a timely manner and in CCIs best financial interests. Responsible for key decisions such as vendor selection, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor needs required to staff project, etc.

Cox Business Large, Moderately Complex Orders are defined as, but not limited to the following: Complex COI (Cox Optical Internet), Copper, and Hybrid.

` The OM- PM II will manage all Large, Moderately Complex Projects (which may include multisite locations) in support of Cox Business customers. Plans sequencing of projects and directs employees, vendors, and third parties to accomplish projects on agreed upon timeframes. Sets and manages customer expectations and proactively identifies and mitigates project risks.

` Manages projects to ensure profitability. Prepares cost analysis to maximize return on investment. Completes margin analysis on specific projects or unanticipated changes.

` Services the companys business operations by negotiating installation, platform, and production solutions on companys behalf to ensure project serviceability.

` Regularly exercises discretion and independent judgment to ensure project serviceability. Responsible for key decisions such as vendor selection decisions, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor required to staff project, etc.

` Provides project management for Cox Business service delivery process. Coordinates with Construction to build to new sites. Determines the need for site surveys and conducts as necessary. Determines if coordination is required with other carriers and coordinates as needed. Identifies proper permitting and government approvals required for project and ensures they are obtained. Evaluates the need for vendor work and equipment installation to service location; oversees vendor work and equipment installation to prepare for completion of Large, Moderately Complex Commercial Projects.

` Coordinates the delivery of designated Large, Moderately Complex services with customer. Conduct on-site post installation review and installation with customer.

` Analyzes communications and requests from clients, support departments, and subcontractors and determine what course of action is necessary. Updates appropriate management team and stakeholders on project status. Communicates project requirements to other departments.

` Manages long range logistics and planning for multiple customer projects. Obtains feedback at critical milestones and at project completion to ensure that project efforts are meeting customer expectations for time, cost, and results.

` Coordinates with vendors and POCs for building access and install dates.

` Work closely with functional business divisions, vendors and customers in defining project priorities, approach, resources requirements and timing of deliverables.

Qualifications:

Required

` 3-5 years of experience required in related field (i.e. Communications Industry, Project Management, etc.).

` Proficiency of Windows based applications (Word, Excel, Project) and knowledge of Order Management System (OMS).

` Excellent interpersonal, collaborative and verbal and written communication skills to lead and work effectively with teams throughout organization.

Preferred:

` BS/BA degree in related discipline strongly preferred (i.e. Business, etc.).

` 2+ years of experience in a leading cross functional leadership role preferred.

` Experience in telecommunications industry desired.

Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

For more information about Cox Communications and its subsidiaries, please click here
www.cox.com, www.coxmedia.com, www.coxbusiness.com.

Statement to ALL Third Party Agencies and Similar Organizations:
Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes. (*LI-CER)

Job Requirements

 
Country: USA, State: Kansas, City: Wichita, Company: Cox Communications.