Customer Service Representative at Olathe

Job Description

Job ID: 96749

Location: KS - Olathe

Relocation Provided: None

Education Required: High School Diploma

Experience Required: 1 - 3 Years

Position Description: We are Farmers

Farmers is looking for our next generation of leaders! If youre looking for a company that offers stability, growth potential, and a strong emphasis on our values of integrity, respect, courage, achievement, curiosity and action, then apply today to find out how you can become a dynamic part the Farmers team!

We are looking for results-driven, customer service focused individuals to build a rewarding long-term career with us as an:
Customer Service Associate!

This is an entry-level Customer Service position in our Contact Center. Duties will include the following Handling our customers first report of claims (Auto, Homeowners, Non-Auto Liability). Taking status calls on claims. Offering services such as rentals, repair services, and fire/water restoration.

This is an extremely important position as you will be working directly with our customers who may have been involved in a car accident or have had property damage to their home. Our customers expect to discuss their claim with someone who will not only handle it knowledgeably, effectively, and efficiently; but also someone who genuinely cares about them and what they are going through. One of our main goals is to make sure that our customer feels at ease at the conclusion of the call.

If this sounds like something you are interested in please take a few minutes to see our day in the life video.
http://crn.farmersinsurance.com/claimsrecruiting/video_csa.html

If you have the following:

• Minimum of High School Diploma or equivalent.
• Customer service experience.
• Strong verbal and written communication skills.
• Ability to navigate within multiple computer programs simultaneously.
• Eagerness to learn about personal lines insurance policies.
• Willingness to work non-traditional shifts within a 24-7 work environment.

Here are just some of the benefits we offer:

Entry level customer service position - no insurance experience is required

100% Paid Training

Short-term Incentive Plan

401K with Company Match up to 6%

Company funded retirement plan

Tuition assistance (including 100% of books)

Medical, dental, vision, and life insurance

Company paid Short-term Disability

Tremendous opportunity for growth and upward mobility

Performance is rewarded - you drive your own success

On-site amenities including: fitness center/shower, Walking trails in and outside, Game rooms, Internet bar, Learning Center, Food vendors, Employee Credit Union/ATM, and more

Company Store (stamps, DVD rentals, gift cards, and more)

State-of-the-Art Facility

Business Casual Dress Code (including jeans)

Community Involvement (i.e. Corporate Challenge, March of Dimes and

EXTRA INCENTIVE PAYS FOR NON TRADITIONAL SHIFTS.

For consideration, please go to www.farmers.com and click on the Careers option to apply.

Position Attributes:

Must be able to pass pre-employment testing.

Job Requirements

 
Country: USA, State: Kansas, City: Olathe, Company: Farmers Insurance Group.