Job Description
Licensed Insurance Sales Representative (Seasonal 8 week Project)
*NOTE: Employment is contingent upon the results of a criminal background check and drug test**
With this position, you will be required to have a Kansas Life and Health Insurance License.
Convergys will provide paid training.
Dimension & Scope:
Using highly effective SALES skills, licensed agents will proactively sell life insurance products by calling customers who have previously expressed interest in learning more about life insurance offered by the client. The environment will be highly goal focused with an emphasis on providing accurate information and consultatively selling policies to approximately one half of the customers contacted.
Principal Duties and Responsibilities:
- Gain (or have current) appropriate insurance licensing for their resident state through studying materials and passing required tests
- Proactively contact customers using outbound calling technology.
- Actively participate in ongoing insurance license training and compliance to all state rules and regulations for insurance and telemarketing.
- Ensure accuracy of information collected.
- May need to follow-up and encourage customers to send back required documentation.
- Participate in activities designed to improve customer satisfaction and business performance.
- Place and/or receive customer inquiries that may require deviation from a script or sales flow process.
- Conduct effective consultative selling by asking appropriate questions and matching the right product to the customers needs, resulting in closed sales as well as increased customer satisfaction.
- Maintain broad knowledge of products, pricing, promotions, procedures, and other important issues through management communications, meetings, client focus groups, and formal training.
- Comply with all do not call and insurance regulatory standards.
Education & Professional Certifications:
- Highschool diploma or GE
- Insurance license (past or present) preferred
Candidate Profile:
- Demonstrated success in an OUTBOUND SALES or telemarketing environment
- Strong goal orientation. Must provide good examples of how they set challenging goals and strive to achieve personal success.
- Capacity to learn complex processes and policies.
- Ability to successfully take tests and retain knowledge.
- Knowledge of computer operations.
- Detail oriented with examples of how they have been able to ensure high quality work.
- Willingness to rotate shifts, as needed.
- Positive orientation: as in focused on how to achieve success, not on barriers.
- Courteous with strong customer service orientation.
- Dependable and flexible.
- Good listening and responding skills.
- Possess a drive to achieve as well as insight into self and others.
Environment, Physical & Other Requirements:
Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employees option, as long as such activity does not detract from the employees work, or interfere with other employees.
Job Requirements
Country: USA, State: Kansas, City: Wichita, Company: Convergys.
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