Account Manager - Wellness - Lenexa, KS at Lenexa

The Journey Begins with you.

There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.

At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek an Account Manager - Wellness.

Responsibilities

Account Manager-Wellness

Responsible for maintaining high service levels and growing business relationships within our Health Benefits Solutions top revenue producing national customers, managing reseller relationships and Fortune 500 accounts. Responsible to manage strategic ownership of accounts including the development of client relationships across executive positions. Responsible to work with a Strategic Account Executive, Health Educators and other internal business partners to expand and enhance business relationships with existing national clients by upselling and ensuring compliance to existing contracts. Maintain positive client relations and supply clients with information concerning all HBS products and services. Meet or exceed base budget and revenue targets, as defined annually.

Responsibilities:

• Responsible for maintaining H&W relationships and service levels and growing business relationships within Employer and reseller customers.
• Expand and enhance H&W business relationships with existing national clients by upselling and ensuring compliance for existing business. Maintain positive customer relations and supply customers with information concerning all H&W products and services. Seek opportunities for cross-selling of other Wellness products/services.
• Meet or exceed base budget and sales quotas, while managing accounts minimize account attrition and negative volume variance.
• Identify customer concerns, customers in jeopardy, and consult with customers to identify products and solutions that meet and exceed customer expectations.
• Work closely with HBS's sales regions, specifically with Account Executives, Health Educators and other internal business partners on sales, implementation and service strategies for new and existing customers to achieve business objectives.
• Travel to accounts to enhance business relationships, advance sales as part of sales team, and resolve issues; up to 20% travel.

Education:

• Bachelor of Science or Arts Degree; degree in Business desirable; experience may be substituted for a degree; course of study in project management or planning also desirable.

Knowledge:

• Ability to learn, operate and train reseller customers on H&W suite of services.
• Proven ability to work independently with good time and territory management. Ability to make independent decisions and manage large projects that directly impacts our business and the business of our clients.
• Strong skills needed in consultative problem solving, attention to detail, financial and operational analysis and process review.
• Excellent interpersonal skills including verbal and written communication. Demonstrated negotiation skills and business acumen.
• Fully competent in MS Office programs (Word, Excel, PowerPoint) and SalesForce.com. Willingness to receive specialized training and become certified in various product/program lines. Ability to learn, operate and train other end-users on QD client applications.
• Experience with laboratory information systems preferred.
  

Experience:

• 3 to 4 years of experience in client management or account management with a fortune 1000 company.
  

Special Requirements:

• Travel up to 20% in order to establish, maintain, and advance a sales pipeline for all products and services.

How To Apply

Please Log In or Register to Upload a Resume and complete the online Application. Because of the large number of applicants to job openings, Quest Diagnostics will only contact candidates to be interviewed who adequately meets the job requirements.

Closing Statement

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer (EEO).

MON


Country: USA, State: Kansas, City: Lenexa, Company: Quest Diagnostics, Inc.