Call Center Manager/Marketing Director at Lenexa

Job Description

 

American Home Services (AHS) is seeking an experienced RESIDENTIAL OUTBOUNDCENTER MANAGER/MARKETING DIRECTOR to help propel our company growth in the metro KC area. For over 20 years AHS has been a leading provider of RainSoft water treatment systems. Additionally, we are an authorized Lennox HVAC, AO Smith and Noritz tank-less water heater distributor. OUR PRIMARY FOCUS AND CUSTOMERS ARE HOMEOWNERS.

We are looking for a person with experience in an outbound call center with an emphasis on the residential marketplace. Additional experience with lead procurement, managing outside lead vendors (Valpak, etc) and knowledge of budgeting processes is very helpful. Our call center is small, but very busy. Our appointment setters do no selling over the phone.

Responsibilities for this position include, but are not limited to:

•  Creation of Lead Programs

•  Tracking Results of all Lead Programs

•  Creation of Detailed Monthly Marketing Plan

•  Daily Management of Marketers Production and Quality

•  Daily Motivation of Inside Sales Team

•  Daily Management and Motivation of Off Site Marketing Representatives

•  Hiring and Training of Inside Sales Team

•  Conduct Daily, Weekly, and Monthly Meetings

•  Constant Communication and Cooperation with Salesmen, Management, and Dept. Heads

•  Proficient in Microsoft Word and Excel

•  Knowledge of CRM data base.

 

Applicant must be organized, detail oriented, and MUST possess a very positive attitude and outgoing personality. Our manager must lead by example, and motivate people to succeed.

AHS offers a full range of benefits including:

•  PTO

•  Paid Holidays

•  Health, Dental and Life Insurance 
 

If this is the opportunity you have been looking for, please forward your resume in confidence to: [Click Here to Email Your Resum]

 

Job Requirements

  Creation of Lead Programs

•  Tracking Results of all Lead Programs

•  Creation of Detailed Monthly Marketing Plan

•  Daily Management of Marketers Production and Quality

•  Daily Motivation of Inside Sales Team

•  Daily Management and Motivation of Off Site Marketing Representatives

•  Hiring and Training of Inside Sales Team

•  Conduct Daily, Weekly, and Monthly Meetings

•  Constant Communication and Cooperation with Salesmen, Management, and Dept. Heads

•  Proficient in Microsoft Word and Excel

•  Knowledge of CRM data base.

Country: USA, State: Kansas, City: Lenexa, Company: American Home Services.