Branch Business Manager at Great Bend

Job Description

SUMMARY

Directs the day-to-day leadership over the activities of retail sales (counter and inside), branch inventory and branch distribution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Customarily and regularly exercises discretion in solving inside sales, operational, and distribution issues.

• Devises and initiates work schedules of personnel to ensure efficiency and productivity of the branch location.

• Evaluates and monitors day-to-day activities to ensure cost effective operation and makes recommendations on changes necessary to ensure same.

• Evaluates all branch personnel to ensure they are properly trained and equipped to efficiently handle their job duties.

• Coordinates with other units of the region to solve any operational or customer problems.

• Ensures customers are given the highest level of service possible.

• Ensures compliance by all assigned personnel to laws that govern the operation of the branch location operations.

• Ensures that the branch location is in good repair, clean, and neat.

• Ensure that the proper Airgas Standard Operating Procedures (SOPs) are followed.
• Coordinates efforts with Account Managers to more efficiently service existing and prospective customers
• Provide Account Managers with quotes and researched information in order that they may follow up on it with the customers.
• Process customer orders for Account Managers
• Provide the necessary training and equipment to all employees to safely, properly and efficiently perform their jobs.
• Manage the safety and health of their employees by complying with all internal policies and procedures and applicable government regulations.
• Promote a collective and positive safety attitude by providing leadership by example.

SUPERVISORY RESPONSIBILITIES

• Directly supervises all assigned branch employees.

• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.

• Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• Business Degree; or three to five years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from other employees, groups of managers, customers, and the general public.

COMPETENCIES

• Accountability: Ability to accept responsibility and account for his/her actions.
• Accuracy: Ability to perform work accurately and thoroughly.
• Communication, Oral: The ability to communicate effectively with others using the spoken word.
• Customer Oriented: Ability to take care of the customers needs while following company procedures.
• Decision Making: Ability to make critical decisions while following company procedures.
• Detail Oriented: Ability to pay attention to the minute details of a project or task,
• Diversity Oriented: Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Energetic: Ability to work at a sustained pace and produce quality work.
• Honesty / Integrity: Ability to be truthful and be seen as credible in the workplace.
• Initiative: Ability to make decisions or take actions to solve a problem or reach a goal.
• Organized: Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability: The trait of being dependable and trustworthy.
• Responsible: Ability to be held accountable or answerable for ones conduct.
• Safety Awareness: Ability to identify and correct conditions that affect employee safety.
• Self Motivated: Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Time Management: Ability to utilize the available time to organize and complete work within given deadlines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The USES category for this position is heavy.

• While performing the duties of this job, the employee is frequently required to stand and sit.

• The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell.

• The employee must occasionally lift up to 60 pounds and move up to 200 pounds with the aid of material handling equipment.

• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Employee must have the ability to wear Personal Protective Equipment (PPE) such as Safety Shoes, Safety Glasses, Hard Hat, and Metatarsals.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.

• The noise level in the work environment is usually moderate.
• This position is classified as Safety Sensitive; therefore, the employee is subject to random safety sensitive testing, in accordance with the Airgas Safety Sensitive Alcohol and Drug Abuse Testing Policy.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform as the Company may deem appropriate.

Job Requirements

 
Country: USA, State: Kansas, City: Great Bend, Company: Airgas.