NOC Technician (Telecom) at Gardner

Our client in Gardner, Kansas (KS) is seeking a NOC Technician.

Job Responsibilities:

• Initiating the ticketing process for network outages


• Working cross-departmentally to ensure that outages are properly reported and resolved


• You will need to collect and analyze system data to troubleshoot, identify, and resolve emergency network problems, as well as less critical ones

Skills:

• Two to three (2-3) years experience in a similar type of role


• Noc experience troubleshooting special circuits like T-1s, T-3s, DSOs, Ethernets. Troubleshooting and dispatching tickets


• Experience with Tier I Network Support especially in a Telecommunications Network


• Excellent communications skills


• Familiar with large scale telecommunication networks (SONET, DWDM, and DCS) is preferred


• Prior Wireline or Wireless NOC, Engineering / Installation, or Field Operations experience


• May be required to work an overnight shift


• Must be able to learn quickly and manage changing priorities


• Excellent interpersonal and organizational skills


• Able to work night shift

Country: USA, State: Kansas, City: Gardner, Company: Kforce Inc.