Job Description
Job Classification: Contract Client is seeking qualified NOC technicians with DSL/NOC experience to offset increased call volume and work load. The candidates will be responsible for monitoring the network and responding to alarms which affect multiple customers. If an alarm occurs the NOC technician is initially responsible for trying to correct the problem using remote tools, but if that does not work out then the NOC technician dispatches a field technician to the site. The NOC and Field technician work together isolating the problem and take necessary corrective action. Each technician must be able to work shift hours including overnight shifts, weekends and holidays in a 24x7 control center; Must be able to navigate in Windows environment; Must have good oral and written communication skills; Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations; Possess good basic organizations skills; Telecommunication experience (highly preferred HSI and network elements); Should be able to type at least 35 words per minute.The position is funded for 6 months, however, there is a good possibility they could be extended in order to maintain a reasonable response time to network outages. Join TEKsystems and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so well work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nations largest IT staffing firm, weve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/VJob Requirements
- Data Center, NOC, Troubleshoot, Remote Support, Trouble Ticket
Country: USA, State: Kansas, City: Gardner, Company: TEKsystems, Inc.
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