Customer Service Agent at Kansas

Job Description

Genesis10 is actively seeking a Customer Support Agent for a long term contract position within the oil and gas industry for our client located in Kansas City, KS.


Description:

Our local client is looking for an entry-level support person to assist the Applications Support team and provide some administrative services.

Responsibilities:

• Front line support for service calls (referring to technician, detailed follow-up).
• Documentation of the current state of software licenses and renewals.
• Validation of weekly contractor/vendor time against objectives.
• Conversion of application documentation into consistent format for storage in OpenText.
• Documentation of all custom interface services/applications.
• Completion of tracking tickets for Oracle changes (STAT tickets).

Job Requirements

• Exceptional customer service skills.
• Basic proficiency with MS Office, Visio, etc.
• Detail-orientation, list and task management.
• Only W2 candidates will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, apply today!


About Genesis10:

about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com Genesis10 is an Equal Opportunity Employer, M/F/D/V
Country: USA, State: Kansas, City: Kansas, Company: Genesis10.