Job Description
The Assistant Client Service Specialist position provides day to day account support to clients in the P&C middle market practice.
Responsibilities:
Assist Client Management team in coordinating all aspects of client activities
Provide exceptional customer service by responding to clients and underwriters via phone and email in a timely manner
Create new/renewal underwriting submissions and proposals
Enter and update policy and billing information to account management database
Process requests for insurance certificates and auto ID cards with Certificate Center
Manage and organize client and vendor files
Assemble and distribute various reports and other client-specific documentation
Order loss runs from carriers for review, evaluation and distribution
Send underwriting submissions to placement brokers and handle initial follow-up
May participate in client presentations
Daily assistance with service deliverables i.e. spreadsheets, file maintenance, Carrier websites, etc.
Job Requirements
Prior insurance industry experience preferred
Prooficient in Microsoft Excel, Word, Powerpoint and Outlook
Strong Analytical skills
Strong attention to detail
Ability to prioritize tasks and meet project deadlines
Effective communication skills in a team setting
Do more. Be more. Realize Your Potential.
Willis is an EEO/AA employer who supports Diversity.
Country: USA, State: Kansas, City: Wichita, Company: Willis.
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