Customer Service with Technical and Chemistry Exp at Overland Park

Customer Service with Technical and Chemistry Exp

This position may turn into a regular full time one.

Large Overland Park employer is looking for individual with in office customer service representative exp with a technical or chemistry background. Will work with customers, dealers, brokers, sales force, and consumers to obtain facts for Quality Service Incidents.  Answer technical phone calls from internal and external customers, a central technical resource for customer service calls. Route customer concern to proper expertise as needed. Able to work in a team environment. Maintain change management system process both archival and document control.

A high school diploma or equivalent is required. Academic or work with chemistry is preferred.
Will need to have intermediate to advanced Word and Excel.
Must be able to pay attention to detail, have good in office customer service skills, be able to plan and organize and have good written and oral communication skills.

If you have recent in office customer service skills (not from a call center) good Word and Excel plus technical and chemistry background email your resume as a MS Word attachment to overlandpark@stivers.com.  Refer to job #52852.

Country: USA, State: Kansas, City: Overland Park, Company: Stivers Staffing Services.