Job Description
Installation Technician Job Description
Installation Services
Summary:
Blue Sky Satellite is currently one of DISH Network’s largest Regional Service Providers with twelve offices in the Midwest region. All of our Technicians are professionally trained and receive frequent education on new products and services from DISH Network. Blue Sky Satellite offers our valued Technicians:
- Top Hourly Rates and Overtime Pay
- 4 Day Work Week
- Health, Dental, Vision and Life Benefits
- 401(k) Retirement Program
- Company Vehicle
- Monthly Performance Bonuses
- Paid Time Off and Holiday Pay
- Career Advancement Opportunities
- Employee Referral Bonuses
Blue Sky Satellite takes pride in providing world class service to our customers. Our focus is to provide you with training and tools necessary to succeed in this profession.
Responsibilities:
- Perform all installations and service work in strict accordance with DISH Network and BSS guidelines
- Participate in all training and demonstrate proficiency in training subject; participate in retraining, as required
- Communicate with Supervisors in accordance with instructions; Maintain contact throughout the work day via cell phone; report at end of shift; communicate with Dispatch in accordance with instructions; promptly report all problems to Supervisors
- Provide the highest quality customer education at time of installation
- Troubleshoot installation and maintenance problems
- Complete all installation paperwork and contracts in accordance with instructions
- Participate in all safety training and comply with safety policies, including proper use of personal protective equipment
- Use proper equipment and parts in accordance with work orders
- Perform all work in compliance with company quality standards
- Respond to and resolve customer complaints
- Comply with all quality control processes
Job Requirements
Qualifications/Physical Requirements of Position:
- Must have valid driver’s license and pass periodic MVR check
- Must pass criminal background check and drug test
- Regularly required to use hands and fingers to handle and feel, to operate hand tools and small power tools; to reach and lift with hands and arms; to talk and hear; to sit, stand, walk, bend, stoop, kneel, crouch, and crawl; to climb ladder, to balance and reach from ladder; to walk and work upon rooftops; to crawl into and work in attics, crawlspaces or confined spaces.
- Must be able to communicate with customers face to face and with DISH Network or BSS representatives.
- Must work in all temperature conditions for outdoor work (four seasons); work in attics and confined spaces, work on rooftops during high temperatures of summer and cold temperatures of winter.
- Must regularly lift and/or move equipment that weighs 20 – 40 pounds; frequently lift and/or move up to 60 pounds; occasionally lift and/or move more than 200 pounds with assistance. Must regularly lift, carry and maneuver ladders that weigh 60 to 90 lbs.
- Must be willing to work weekends and extended hours
Country: USA, State: Kansas, City: Wichita, Company: Blue Sky Satellite Services for DISH Network.
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