Part-Time Clinical Trainer - Overland Park, KS at Overland Park

Job Description

In this role, the trainer will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise. This could encompass training of Clinical staff or Customer Service individuals in the Training Delivery Operational functions and will include some aspects of the design process.Excellent clinical and computer skills required; highly developed communication and people skills; able to accept feedback in a constructive manner; ability to engage others and deal with difficult situations; ability to challenge others to excel without offending; Team player and able to assist both individuals and groups in learning new skills; ability to challenge resistance and negativity towards new workflow/procedures/processes, and at the same time, able to deal with being challenged. Principal Duties and Responsibilities:Measuring and monitoring employee performance, skill sets and knowledgeDesigning training programs based on analysis to increase employee awareness of new products and performance requirementsIdentifying performance issues and generating solutions for problem areasWriting clinical training program materialsEvaluating training program effectivenessPrioritizing training initiatives and educational efforts to ensure urgent issues are addressed promptly and resolvedDesigning and developing clinical training programs and curriculum modulesCoordinating and scheduling the implementation of trainingAssisting project teams in identifying performance issuesConducting new hire orientation and systems trainingThis trainer position will be primarily responsible for the effective delivery of training programs for the Team(s) managing business in the State of Kansas. Keeps abreast of various training delivery techniques, business processes, products and systems. May also be involved in the design process. Positions delivering operations specific training, such as Clinical Staff or Customer Service, are in the Training Delivery-Operational function.Generally work is self-directed and not prescribed.Works with less structured, more complex issues.Serves as a resource to others.

Job Requirements

Required Skills and Qualifications:Masters Degree in Behavioral Health, Education, Instructional Design or related fieldIntermediate Microsoft Word, Excel and PowerPoint proficiency6 months - 1 year of Adult education training experienceExcellent writing skillsDemonstrated experience with assessing training effectiveness, customer needs/requirements and learner retentionPreferred Skills:Prior experience working effectively in a highly matrix organizationBackground in instructional design, strongly preferredFamiliarity or knowledge of SnagIt, Visio, Flash, Dreamweaver or Authorware is a plus1 year - Project Management experience1 year - Familiarity or knowledge of Managed Care Concepts and/or Care AdvocacyStrong work ethic, independence, and dependability.Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.Effective interpersonal, influence, collaboration and listening skills and drives for results individually and in a team setting.*Please note, the incumbent would work approximately 30 hours, and the hourscan be flexible during the 8am-5pm workday. ** This position is open to telecommuting onlyif the incumbent lives within a commutable distance of the Overland Park, KS office location at: 10895 Grandview Drive.OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.At OptumHealth, you will perform within an innovative culture thats focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact thats greater than youve ever imagined.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Country: USA, State: Kansas, City: Overland Park, Company: UnitedHealth Group.