Quality Assurance/Family Support Worker at Chanute

Job Description

The Quality Assurance/Family Support Worker monitors, corrects, and updates the data input of Permanency Services to ensure continuous data improvement and compliance with state and federal regulatory agencies.  The QA/FSW may also provide support and assist Case Managers, Therapeutic Case Managers, and Supervisors with services to children and families.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned according to qualification of staff and development of programs.

• To continue to build a child welfare system that is safe, secure, and stable; family centered, connected to the community; and which relies on evidence-based practice necessary to support contract services in Kansas.
• Review daily, weekly, and monthly reports for accuracy and follow-up on missing or incorrect data as necessary.
• Monitor, update, and correct CMS based on information from the file or the Case Manager as required.
• Receive and verify placement information for accuracy and update database within designated timeframe.
• Assist in preparation of file and reconciliation meeting for SRS audits as required.
• Monitor, scan, save, and enter FERPA forms in CMS; follow-up on missing forms.
• Track and notify staff of due dates for court reports, case planning conferences, updated FERPAs, etc as required.
• Gather information needed for adoption subsidy packets.
• Request, input, and track client records (educational, medical, mental health, and birth records) as required.
• Track, mail, and enter life skills information as required.
• Maintain current client photos.
• Case plan review, correction, and processing including forwarding to SRS and court as required.
• Coordinate Interstate Compact for Placement of Children (ICPC) paperwork prior to submission to permanency supervisor.
• Compile and scan necessary forms for Community Based Services (CBS referral packet).
• Perform a variety of duties to ensure smooth work flow and to meet contract outcomes, as designated by the CQI Specialist
• .Work closely with permanency staff to ensure all case information remains current and accurate.
• Act as 3rd Party at Case Planning Conferences and Best Interest Staffings as needed.
• Enter and print all EEIFs.
• File client records in green books.
• Scan closed files.
• Complete and submit case activity logs when required.
• Provide transportation and visitation support as needed.
• Attend all required meetings and trainings.

 

DUTIES SPECIFIC TO A QA/FSW ASSIGNED AS PART OF A CASE MANAGEMENT TEAM (in addition to duties outlined above)

• Transporting clients to visits and appointments.
• Supervise parent/child and sibling visits.
• Assist clients in finding community resources (housing, utilities, mental health, and health care).
• Teach parents daily living skills such as budgeting, housekeeping, and parenting techniques.
• Assess progress in family functioning.
• Provide in-home support to children and families.
• Participate in case management staffings.
• Present as a positive role model for clients and families.
• Attend court hearings as required; present professionally and communicate effectively.

DUTIES SPECIFIC TO THE QA/FSW FOR ADOPTION SERVICES (position supervised by the Adoption Specialist)

• Assist in preparation, mailing, tracking, and forwarding of adoption application packets for potential interested resources and Adopt Only Families.
• Screen out of state families to verify they meet Kansas and ICPC requirements.  If appropriate, forward resource recruitment form (RRF) to family and forward information to Case Managers.
• Oversight of the recruitment brochures and book including ongoing updates and changes as required.
• Monitor, send reminders, update, and track RRF and 3025 forms.
• Create and/or maintain an electronic mailing list for post adoptive families.
• Ensure data in Adopt KS Kids is accurate and request updates as necessary.
• Assist the Permanency Adoption Specialist with data monitoring and tracking as requested.
• Assist in coordination of National Adoption Day celebrations.
• Assist in coordination of adoption recruitment activities.

 

Job Requirements

Minimum Requirements:

• High school diploma or GED
• 21 years of age or older
• Valid drivers license
• current auto insurance
• Previous experience in children and family services preferred.

Country: USA, State: Kansas, City: Chanute, Company: KVC Health Systems.