Systems Administrator Team Lead at Kansas

Job Description

This is a direct hire opportunity with our Kansas City, KS client. 

Systems Administrator – Team Lead
This position is responsible for providing world-class IT support for customers in a variety of ways. You will be leading a team of System Administrators who provide direct support to Kansas City based customers, managing multiple projects across various customers, serving as a mentor and escalation point for technical issues and communicating project status to customers.

Essential Duties and Responsibilities: 

• Serve as Team Leader over 5 System Administrators providing support for multiple customers in metro-KC area
• Provide Technical Guidance and Support to Junior Engineers and the Service Desk team
• Provide Project Management oversight for all on-going project efforts
• Participate in the scoping and creation of all project plans
• Assist periodically (approx 25% of the time) on actual project execution
• Serve as an escalation resource for the Service Desk team
• Work with scheduling to ensure projects are completed on-time
• Conduct daily project team debrief conference call
• Participate in Customer Meetings and travel to customer sites as needed
• Assist with pre-sales project scoping as needed
• Complete 3 hours of volunteer work each Quarter

 
Benefits

• Paid Personal Time – 96 Hours Per Year (accrual of 4 hours per pay period)
• Health Care (w/Optional Company HSA Contributions of $50/month individual or $125/month family)
• Dental Care
• 401K with 100% Company Match up to 3%, 50% Company Match up to 5%
• Short Term and Long Term Disability
• Life Insurance
• Free work shirts and Laundry Service
• $25/month for Home Internet Connection
• Continuing Education
• Smartphone w/Monthly Data plan
• Mileage Reimbursement 

Job Requirements

Technical Qualifications: 

• 3+ years team leadership experience
• 5-7+ years providing all or most of the following: 
  • Strong Microsoft Server and PC Support
  • Experience working with Exchange and SQL
  • Networking experience, including working with Cisco switches and firewalls
  • Desired Certifications: A+, Network+, Microsoft PC Certification (MCSA 2003 or MCTS Server 2008), Security+, Microsoft Server, CCNA

Other Qualifications: 

• Customer-focused
• Ability to thrive in a fast-paced, high pressure environment
• Strong communication skills
• Ability to effectively handle competing priorities
• High degree of initiative, motivation and enthusiasm
• Excellent problem solving ability
• Positive attitude
• Strong Moral Character
• Non-Smoker

Country: USA, State: Kansas, City: Kansas, Company: Midwest Consulting Group.