Retail Sales Associate (Key Holder) at Topeka

Job Description

Bring your retail sales talent, fashion sense, and passion for clothing to work for one of the largest specialty retailers! Destination XL Group, Inc. is seeking an experienced Retail Sales Associate to join our retail sales management team as a Key Holder. As the largest specialty retailer of men’s big and tall apparel, we have hundreds of stores across the country as well as an all-inclusive multi-channel website. So if you’re experienced in retail sales this is the perfect opportunity to advance your career! In this critical role you will help create and maintain a dynamic customer-focused store culture that leads to long term business growth. Think you have what it takes? We want to hear from you!

Retail Sales Associate (Key Holder)

Job Responsibilities

As a Retail Sales Associate/Key Holder you will support the Store Manager in creating and managing a team of customer service and product knowledge experts who are committed to building and sustaining long term customer relationships by providing an environment that enhances the buying experience. This retail sales role is also involved in assisting with the overall operation and performance of the store, which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control.

Additional responsibilities:

• Demonstrating detailed knowledge of all products and services
• Achieving individual sales goals and assisting Store Manager in ensuring the store meets its sales plan
• Assisting Store Manager with hiring, training, developing and coaching associates on selling skills and behaviors and operational procedures
• Implementing all visual merchandising standards and operational direction
• Ensuring that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion
• Ensuring each customer is welcomed into the store in a warm and genuinely sincere manner
• Ensuring the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle
• Going above and beyond the customer’s initial requests and assist in fulfilling his/her wardrobe needs by recommending complete outfits
• Ensuring each customer is connected to the brand by engaging him/her in our loyalty program, and turning them into DXLG “fans" by encouraging return visits

Retail Sales Associate (Key Holder)

Job Requirements

Do you have a passion for clothing and fashion? Can you sell and market a broad range of apparel including tailored clothing and hard line merchandise? If so, we want you on our retail sales team! We are looking for a Retail Sales Associate/Key Holder who leads by example, demonstrates high standards of performance, and can develop and maintain long term customer relationships.

Additional requirements:

• High school diploma or equivalent (college or university degree helpful, but not required)
• 2-3+ years of retail sales experience with at least 1 year in a supervisory capacity
• Excellent interpersonal, creative problem solving, organizational and time management skills
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• Ability to regularly lift up to 10 pounds and occasionally lift and/or move up to 50 pounds
• Ability to travel to neighboring store locations as needed

Retail Sales Associate (Key Holder)

Benefits

At Destination XL, we consider the health and well-being of you and your family to be a priority, which is why we offer a comprehensive benefits package to all full-time associates. In addition to the following benefits, you will also enjoy merchandise discounts and working advantage discounts (movies, museums, and more) as well as awards for service.

• Medical/Dental/Vision Plans
• 401(k) Plan with matching company contributions
• Life Insurance and Disability Plans
• Healthcare and Dependent Care Flexible Spending Accounts
• Paid Holidays, Personal Days and Vacation Time
• Employee Assistance Program
• Business Casual Work Attire

Retail Sales Associate (Key Holder)

Country: USA, State: Kansas, City: Topeka, Company: Destination XL Group.