Job Description
Greets and responds to all customers in a courteous and friendly manner. Ensures proper merchandise presentation. Operates cash register in accordance with policies and procedures. Maintains a clean work area at all times. Provides customer service according to the Star Service program guidelines. Associate may assist in specialized areas of store including, Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry or Customer Service.
ESSENTIAL FUNCTIONS:
Customer Service (60% of Time)
Loss Prevention (40% of Time)
COMPETENCIES:
- Customer Service
- Adaptability
- Communication
- Teamwork
Job Requirements
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Ability to interact with customers and co-workers in a friendly, cooperative and pleasant manner.
- Ability to use all store equipment, including PDTs, registers and PC as required.
- Good communication skills.
- Able to meet normal store demands which include lifting, loading and unloading trucks of merchandise, supplies and fixtures, and unpacking merchandise.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Ability to perform mathematical calculations used in retail.
- Some assignments may require additional skills not specifically stated above.
Country: USA, State: Kansas, City: Olathe, Company: Ross Stores Inc..
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