CUSTOMER SERVICE REPRESENTATIVES at Overland Park

Seeking customer service representatives in the insurance industry. MUST have previous insurance experience of 2+ years.
This position is the front line telephone contact with insurance agents for inquiries, quoting, and completing flood insurance applications, while also processing a large volume of paperwork. The position will report to the Customer Service Regional Supervisor.

Process all insurance agent inquiries which may include: Applications, endorsements, cancellations, renewals, and written inquiries.

Process insurance policy information using technical systems such as the AS-400, Nautilus, FEMA website, public records, and report queries.

Communicate complex technical information to agents using written and/or verbal communication.

Work independently with moderate supervision as well as within a team environment.

Maintain an established level of productivity using time management techniques.

Able to shift between priorities as needed throughout the workday.

Job Related Experience:
1+ years of office and/or administrative background.
Customer Service experience including telephone contact.
Previous insurance and/or call center experience helpful.

We are an equal employment opportunity employer.  RequirementsMS Word, MS Excel, MS Outlook, and 45 WPM Typing
Country: USA, State: Kansas, City: Overland Park, Company: AppleOne.